UPDATE - 09/01After my review I was immediately contacted by an extremely friendly seller who insisted on directly shipping me a completely updated model. While I have not yet been able to test it out due to time and weather, I have for the time being updated my review based on excellent customer service until I can thoroughly test out the new set.ORIGINAL REVIEWI was originally impressed with the quality of the hardware, comfort, and sound output of this setup, in relation to the price. However, I have not been able to communicate with a single person while actually riding my bike regardless of road, speed, outside noise, etc. And this is with a very quiet $300 icon helmet. The volume is just not there on these speakers and for that reason alone this set is practically useless for 50% of the purpose it was intended for. If you need to be able to communicate, this is not the one for you.I bought this for bluetooth to phone and music. The sound is great but you have to position the speakers correctly. Mine worked at the very end of the cheek inserts. The only reason I gave it 4 stars is the external buttons are difficult to find. If two of the buttons were recessed that would be better. Also 4 stars due to you have to push and hold volume up / Down in stead of one push would be one up or down. Overall however, this is a good product I like it and I would purchase it again.The pause button must be pressed a certain way which can get irritating, and the buttons are hard to distinguish with gloves on. And lastly if you don't turn the device off it won't turn off by itself so it will be on for days. Other than that it works great.This is really solid for the money. The only weakness is the microphone. Even then, it's only because the length is a little unruly inside the helmet. I'll be looking at mounting it outside and bending it in as an option because the extension bar is so long. Otherwise, totally recommend it.The battery lasts forever! and at low speeds the sound is pretty good... Once you get over 50-60mph, especially if you have an aftermarket exhaust, it's just a blurry noise, the quality of sound is not there at all. You literally have to blast it on full and it still C- quality at best... Wish they spent a bit more on the speakers...Sound quality of the speakers is good, mic quality is decent, but my expensive helmet doesn't come with a spot to put the mic in, so it too a long time to find a spot it wouldn't be pressing against my ear. Only spot I have found puts the mic in a strange spot that doesn't work great.Live the battery life but the whole not being able to really hear anything ruined it for me. Then today the left speaker went out so I’m gonna return themUpdate since I l left this original review the manufacturer reached out to me and said that they had had similar complaints about not being able to here going over 50 mph so they sent me an updated divorce and mailed it to me paid for everything and wants me to do some product testing for him they made everything right and the product works amazingly good it’s the battery life I still haven’t charged it yet since I received it and I’ve had it about a week and a half two weeks and the volume is great to hear the radio Bones everything everything works as it says and their customer service is amazing go buy one definitely buy thisUpdated after using: The protruding thick part on the microphone side is making my ears very uncomfortable after 2-3hours of prolonged wearing.Received item in perfect condition. Everything is perfect except no bass. Hopefully they will improve on that. I gave 4 stars instead of 5 is because no bass.