So, I ordered my headset a little while ago and I was so excited, but low and behold it did not work. I was sad and upset and eventually returned the product for a refund. The seller contacted me, wanting to make it right. They asked me questions about my phone and came to the conclusion that I had simply bought the wrong headset. They sent me one they believed would work, and voila! It works like a charm. I am very please with the customer service on this product and how THEY reached out to ME. Good Job.I ordered this item due to experiencing a neck injury. It helps immensely so I don't need to bend my neck. I can type on computer while listening to person on the phone. It fits comfortably on my head and sound quality is good.This is the 3rd time I have purchased these headsets for our office and have never been disappointed! They have great sound quality, they fit your head securely and last. Great price as well!The only thing I didn’t like is you can’t use with an office phone.I was happy with the product until it snapped in half one day. It had great sound to it, but I was hoping it was more stableUPDATED REVIEWThe company did reach out to me and was kind enough to send me a new headset. The new headset works a lot better than the first one that I purchased. However, there are times where people hear me clearly and some when I end up having to use the handset. Not sure if it's the other person's phone or the headset. However, this one is definitely a lot better.I have used this since day 1 of receiving it which was about 4 months ago. I am on this thing all day everyday for my work. When it comes to noise canceling, it's about 75% noise canceling. I still have problems with hearing people and have now started catching myself picking up the headset to hear people. On occasion, I've had people complain that they can't hear me and that is triple checking to make sure I'm not on mute. While this worked out great for the first couple of months, I am noticing that I am needing to make sure the volume is completely up on my phone and now the headset. I actually hear people better when they are using a cell phone rather than a landline. While the padding on the headset is comfortable and the headset is fully adjustable, the trying to hear people talk and have people hear me talk is starting to become an issue now.They work fine for the money, no issues.Needed a headset for my phone at work since I had started new position that required me to be on the phone a lot more. It frees up my hands so I can can type and listen. Client’s can hear me fine and the audio is clear. You can also adjust the volume, adjust the headset for whichever ear you want to use it on, and adjust the mic to be further or closer to your mouth. My phone had a jack made for a headset, so it plugged right in and worked as soon as I hit the headset button on the phone. Happy with this purchase so far.Bought for work to plug into a Polycom VVX 411 as I work in IT and regularly need both hands whilst on the phone. This does the job perfectly in a busy/noisy office. Great value for money as well. Highly recommended.I bought this headset to use at work with a Polycom VVX410. Although we aren't a particularly busy office there are lots of times when I end up holding the phone between my ear and shoulder as I need both hands to look for client information. This has solved the problem perfectly. Call quality is perfect, no sound issues at all. Also love that I now have a handy mute button and volume control without having to use the buttons on the main phone itself. Well worth the money.Meaning to buy one a wired headset for a while for daily team meeting calls.Package Content:1x wired headset with microphoneThis comes with a USB connection so it's a simple plug and play device. It does the job for a simple team meeting calls using teams and zoom.Do not expect the headset with great speakers for the price, if you are after like noise cancellation for listening to loud music then best you go for some expensive headsets.Does the job and value for money for teams call.Love these headsets, I purchase for staff at my workplace and we wont use anything else. Super comfyThe headset broke in a few months, however Customer Service were AMAZING. A replacement headset was sent out without any trouble and arrived within a few days. Couldn't fault the service