3 Connection Types Connection Type 1: USB-C Connection Perfect for devices such as PCs, laptops, desktops, tablets, mobile phones, and Switch consoles that feature a USB-C port. Connection Type 2: USB-A Connection Designed for PCs, laptops, desktops, PS4, PS5, etc. with a USB-A port. Please note that the USB-A adapter (USB-C female to USB-A male adapter) should be connected with the USB-C dongle first when using the USB-A connection. Connection Type 3: Bluetooth Ideal for devices with Bluetooth functionality, including mobile phones (iPhone, Android, Samsung, etc.), tablets, and laptops. Plug & Play wireless earbuds for pc / Hidden earbuds for work / A new generation of work headset / Work headphones Extended Playtime of Up to 30 Hours Never fret over battery life again. Enjoy 6-8 hours of uninterrupted listening on a single charge, and secure an additional 3 full charges from the accompanying charging case. Exceptional Audio and Microphone Quality Elevate your communication experience. Our earbuds deliver crystal clear audio and provide high-quality microphones, making them ideal for Zoom meetings, web conferences, gaming interactions, video calls, phone calls, and more. Customizable Touch Controls with App Manage your audio experience effortlessly with the easy-to-use touch controls. With our dedicated app, personalize your touch commands to control volume, manage calls, mute/unmute, and more. The power is at your fingertips. APP for More Convenient Use SW4 Earbuds Dongle/Bluetooth Dual Connection Guide Remove the red protective film Before using the earbuds for the first time, make sure to remove the red protective film between the earbuds and the charging case. After removing the film, place the earbuds back into the charging case, close the lid, and then reopen it to power on the earbuds.Connect the Dongle: Insert the USB-C dongle into your device. Once the dongle is successfully paired with the earbuds, the light on the dongle will turn solid, indicating a successful connection.No Sound Output(Dongle Flashing): Press and hold the touch button on either earbud for 2 seconds to ensure the earbuds are in dongle mode, not Bluetooth mode.No Sound Output(Dongle Steady): Check the sound settings on your device. Ensure that "SW4" is selected as the audio output device as well as the microphone audio input device.Connecting to a Bluetooth Device: Pair the SW5 in your device’s Bluetooth settings, and remember to press and hold the touch button on one earbud for 2 seconds to switch the earbuds to Bluetooth mode.Mute/Unmute Microphone: Triple-tap the touch control button on either earbud. FAQs Q: How do I download and install the Middle Rabbit app?A: You can download and install the Middle Rabbit app by searching for "Middle Rabbit" in the Apple App Store or Google Play Store and then installing it on your device.Q: What should I do if my earbuds are defective?A: Please reach out to us directly. Our products are backed by a 1-year commitment to quality, and we offer solutions for any defective items.