Installation of the Microphone Plug the detachable microphone into the microphone port in the correct direction till you hear a snap. Notice:The microphone has a Fail-safe design Ensure Ports Are Connected A click will be heard if the port link is secure, if the link is loose or not tight, the headset will not function properly. PC Adapters An adapter must be used when plugging into a PC; the red port on the adapter is for the microphone and the green is for the headset. Mute Switch Make sure the mute switch is off when you need to use the microphone function. Havit Audio H2002d Gaming Headsets Add to Cart H655BT ANC Headphones Add to Cart NC01 ANC Headphones Add to Cart Light Open Ear Headphones Add to Cart H7 Gaming Headsets Add to Cart Noise Cancelling Earbuds Add to Cart Customer Reviews 4.7 out of 5 stars 18,993 4.4 out of 5 stars 57 4.1 out of 5 stars 31 4.2 out of 5 stars 38 4.0 out of 5 stars 15 4.8 out of 5 stars 30 Price $35.99$35.99 $33.58$33.58 $29.24$29.24 $31.99$31.99 $99.99$99.99 $25.99$25.99 Active Noise Cancellation ✘ ✔ ✔ ✘ ✘ ✔ Customized EQ ✘ ✔ ✔ ✘ ✔ ✔ Fast Charging ✘ ✔ ✔ ✔ ✔ ✔ Connection Wired Bluetooth 5.4 Bluetooth 5.4 Bluetooth 5.4 Bluetooth 5.4 — Multi-point Connection ✘ ✔ ✔ ✘ ✔ ✔ Why the microphone doesn't work 1.Plug the mic into the headset jack in the correct direction until it clicks. 2.Make sure the mute switch is off. 3.For PC use, an adapter is needed since a single 3.5mm jack only supports audio output. Is the H2002D gaming headsets compatible with other game consoles other than PlayStation4, such as Xbox one? The H2002d headset has you covered. Just plug its 3.5mm jack into your Xbox controller's headphone port for epic gaming sessions, or connect it directly to your Nintendo Switch for on-the-go fun.