I ordered this headset to replace a similar GN Netcom headset that I've had for over 10 years. This newer headset is even better than the older one, about which I had no complaints. The newer one seems a bit more solidly built, is very comfortable and sounds great - on both ends of the conversation. I would buy another one tomorrow if I had a need for one.Since this came in a 4-in-1 set, with adapters for wearing the headset different ways, any given person will probably have a preference for one or another of the methods for wearing it, but I don't see any reason why a person would not like the sound quality and construction of the headset itself.I only have one minor gripe. The headset is pictured with a behind-the-neck adapter with the earpiece worn on the left side. However the one included will work on the right side only. I was a bit disappointed with that because wanted to try that type of adapter, but I do have a preference for the left ear. I called Jabra tech support and I asked about the behind-the-neck adapter and I was told that the one included in the kit is a right-ear model, but there is a left-ear model available for purchase. After I tried that adapter on my right ear, I decided that I preferred the ear hook and did not bother complaining about the misrepresentation or ordering a left-ear adapter.Despite the issue with that adapter, I am glad that I purchased this headset.