I like this headset. This is the 2nd time I purchased the exact same item. The first one eventually died (possibly due to sweat?). When I bought the second one, I also bought the Asurion protection/replacement plan. When the second one also died (power/vol+ button stopped working, also possibly due to sweat, not sure) I contacted Asurion who said the original manufacturer's 1yr warranty was still in force. I contacted YouthWhisper here via Amazon, and they were very responsive and made the replacement process very smooth. Am very grateful!This headset works very well, is very comfortable to wear (sometimes I forget I even have it on!), and I absolutely love having the bone conduction audio so that I can still also hear my environment as well (I need to know what my kids are up to).This unit has been a great value for my money, since a colleague had recommended a much more expensive brand, but another coworker said they had used this YouthWhisper one and thought it was fine, and I concur!